4 Keys to a Successful Year-End Inventory Process

Accurate year-end inventory counts aren’t just about generating reports and preparing financial statements for the bank, your investors and your accountant. Year-end inventory is about creating a snapshot of what you have so you can fulfill orders, understand sales trends and deliver the best possible customer service. It’s about detecting and addressing shrinkage, which costs […]

Have You Reviewed Your Business Processes Lately?

When a customer calls your business with a question about your product or service, or a problem that needs to be resolved, what happens? Who fields that call? How is the call routed based on the customer’s question? What information should be collected? How is that information recorded and reported? Or does the person who […]